AI Ops Specialist (Remote)

Company Description

Automate everything. Make humans brilliant at only what humans do.

🚨 The Next 100 Days Could Re‑Wire Your Career 🚨

Three months from today you could say:

“I scaled the CEO’s output by 300%.”“I built an Automation agent that saves 400 staff‑hours/week.”“I helped seven businesses bounce back from ransomware.”

If that sparks adrenaline, keep reading. If not, hit Back—average jobs await.

Why Now?

As Founder & CEO, I went Live on LinkedIN to discuss WHY this role matters:

https://www.linkedin.com/events/hiringyourfirst-aiopsspecialist7326362927765073921/

Why Servosity Exists

Every14seconds a company is slammed by ransomware. We make sure their data—and livelihoods—come back online in minutes, not months. Service×Velocity isn’t a motto; it’s how we ship life‑saving results every single day.

🚀 Your 90‑Day Mission

Time

Objective

Key Result

Day1

Ship your first Zap (or Make/n8n scenario) that triggers a Slack alert when a payment fails.

Error‑to‑alert time <60sec

Day30

Eliminate three top manual processes across Ops & Growth.

≥10hrs/week saved

Day90

Launch an AI agent that tags & summarizes 100% of support tickets.

Median first‑response time –20%

Success is binary: either the workflow runs itself, or you’re still in the game tweaking until it does.

🛠 What You’ll Build & Own

• Workflow Autopilot – Design low‑code and API pipelines with retries, logging, and Slack alerts.
• Live Ops Dashboard – One Airtable/Retool view that surfaces all KPIs
• Everywhere AI – Deploy LLM prompts/agents that draft outreach emails, triage tickets, and predict churn.
• Playbooks – Rich SOPs so anyone can fix or extend your bots without pinging you.
• Tool R&D – Weekly “Test Kitchen” slot to break new AI toys and keep only what moves a metric.

👤 AboutYou

Must‑Have

• You’ve wired at least 2 SaaS tools together (Zapier, Make, n8n, Pipedream, custom script).
• A side project where you used GPT, Claude, or Gemini in production.
• Flowcharts appear in your head the moment someone describes a process.
• You’ve touched SQL or set up a REST call.
• You write documentation people thank you for.
• You’ve presented a Loom walk‑through with <3takes.
• You hit “deploy,” watch logs, and iterate without ego.
• You’ve shipped a Retool/Airtable mini‑app.

Nice‑to‑Have

• Degree not required. Proof > pedigree. Send links, gists, Looms, screenshots—whatever shows your craft.

🎁 What We Offer

$55k–$85k salary Founder mentorship: weekly 1‑on‑1s, direct access to strategy, and a $2k annual learning budget. Remote‑first: work anywhere in the U.S. with 4 core overlap hours. Hardware & tooling stipend so you’re never blocked by tech. Belonging by design: we budget for accessibility tools in every workflow and welcome non‑traditional backgrounds. Unparalleled Growth: We think and move quickly. Path to Product, AiCTO. Earn it!

Amazing Benefits

Remote work & Connected Team—deep focus time plus genuine camaraderie. Personal growth experience by helping build a truly successful company. Personal & career growth with opportunity to earn advancement quickly. Work with a stellar team where you will have a huge impact. We believe that if you pay peanuts, you get monkeys. Generous Paid Holidays. Uncapped Paid Time Off. We pay 100% of your Health, Dental, Vision, Life Insurance, and offer FSA, 401(k), and more.