Company Description
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
Job Description
Client is changing the way hundreds of millions of customers consume and interact with video around the world. Client’s Customer Relationship Marketing Technology (CRMT) org mission is to help Client become the entertainment destination for global customers by delivering customer lifecycle management programs that operate across all offer types and customer touch points both inside and outside of our apps. We build, maintain, and obsess over the relationship we have with our customers, and use relevant content and offers to keep customers excited. Our vision is to make every Client customer engaged with Client and the Client ecosystem across all moments of their lifecycle journey, from awareness, acquisition, onboarding and activation, engagement, retention, to win-back. We build and scale a holistic customer relationship management program to deliver automated and personalized marketing messages to Client customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Client’s owned marketing channels and surfaces, including customer emails, app push notifications, WhatsApp, and Client.com promotions. We deliver billions of messages to tens of millions of customers worldwide across 200 territories and 30+ languages.
Responsibilities
- Developing monitoring solutions
- Troubleshooting/debugging and implementing the fix for internally developed code (Perl, C/C++, JAVA)
- Performing SQL queries
- Improving our systems that gather metrics on our features
- Updating, tracking and resolving technical challenges
- Working alongside development on Client Corporate and Divisional Software projects
- Updating/enhancing our current software
- Automation of support processes
- Documentation of our systems
Job Qualifications
- The ideal candidate is interested in a career in software development and is looking to utilize and expand their coding skills and gain exposure to a wide variety of software applications.
- Must be detail oriented
- Have superior verbal and written communication skills
- Strong organizational skills
- Are able to work independently and can maintain professionalism under pressure
Preferred Coding Skills
Other Desired Technical Skills
- Mason
- Perl CGI
- Oracle SQL
- HTML
- UNIX/LINUX
Degree or Certification
- Undergrad degree in fee. Flexible if extensive experience had in candidates.
Typical Day in the Role
- Attending of team meetings.
- Also individual design and development tasks.
- Collaborating with team daily.
Compelling Story & Candidate Value Proposition
- Team works in a space that provides personalized accommodations to customers to reduce the time to start watching programing.
Candidate Requirements
- Years of experience: 3 Years’ experience required
- Required: Java experience; SQL, SCALA; Spark; Ability to work independently in design
- Preferred: SCALA; Spark
Top 3 Must-Have Hard Skills
- Java Experience
- SQL Experience
- Scala & Spark
TekWissen® Group
TekWissen® Group is an equal opportunity employer supporting workforce diversity.